Analitika

Support

Write to support@berezitski.com. Include your store's .myshopify.com address so we can look at the right store.

Before you write

The app says "Turn on Analitika in your theme"

Storefront pages are measured by a theme app embed that every store has to switch on once. The button on the app's Dashboard opens your theme editor with the embed already selected — click Save. Do it again after switching themes or reinstalling the app.

Today's numbers look low

Today is live and counted up to now. Finished days are stored overnight in your store's timezone.

The pool is empty

The pool is built once a day, after midnight in your store's timezone. Your first pool appears the morning after the first visitors arrive; "went cold" needs at least a week of history.

Shoppers do not appear at all

Where consent is required, Analitika records nothing until a shopper accepts analytics cookies in your store's cookie banner. Shoppers who decline are not measured.

Uninstalling

Uninstall from your Shopify admin like any app. Everything Analitika holds about your store is erased within 30 days. See the privacy policy.